Salesforce Online Training

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Salesforce, Customer Relationship Management Systems (CRM)that was hosted on the server of an organization itself. Then could you imagine the cost and time it took enterprises to get their own CRM solutions? And, setting it up usually takes months or even years. Moreover, the expense went up to millions of dollars. They were incredibly hard to use even after setup. Therefore, the realistic solution for that is developing and providing an inexpensive CRM platform. Then this platform may be entirely online as a service. At a fraction of the cost, Salesforce was not simply about a better product. It was about removing the lengthy process of downloading and transferring it to the internet. That was the key concept behind Salesforce. You can understand these concepts by Salesforce training. Moreover, Salesforce has developed into the world’s fifth-largest software business.

Salesforce training

This Salesforce course helps you understand how to learn Salesforce. Now Salesforce offers various business solutions and a forum to build and distribute custom applications for customers and developers. is focused on architecture for multi-tenant businesses. This ensures several customers share common technology and all are working on the latest edition. You don’t have to think about changes to the program or infrastructure-they occur automatically. That lets the company concentrate on creativity rather than technology management.

Online Salesforce training helps you to learn online at your own pace. Learn best practices using online training from an experienced instructor. Online training helps you to take lessons from anywhere, except classes in person. Salesforce course preparation and qualification will allow you to achieve greater success. Then know more in the cloud to draw on established IT skills, if you’re just starting out. Besides this, you can use Salesforce online training to sharpen your awareness of the technology. Online IT Guru gives the students rich knowledge about the norm. The trainers were also staff with real-time experience. Online IT Guru trainers hold 10 years of industry experience.

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Learn SalesForce Online Training with 100% Practicals

Cloud Computing is now the concept that is being put to use in our everyday lives, be it at work or in our regular lives. There are many firms and companies that provide the cloud services and many others that use them.

One of the many that provide Cloud Services is Salesforce. Many budding firms, companies and start-ups use or subscribe to these cloud services. It is necessary for freshers and students to learn about the workings of Salesforce services.

If you are preparing for interview on salesforce once read complete salesforce interview questions and answers here.
Who Can Take This Course?

Salesforce is most wanted technology in Cloud Computing. Candidates who are hoping to have an exciting career in the main Cloud Computing Platform this is the right choose because Salesforce is a hot product and has made a significant in the technology industry. Following professionals can go to this course:

  • Hoping to build they career in Salesforce.
  • Product Managers
  • IT Professionals


Students wishing to learn to use Salesforce services are expected to know about the working of Cloud. Cloud Architecture, types of Clouds, the differences between the various types of clouds. Essentially all that is to learn about Cloud.

Course Features

Course Duration 30 Hrs Course Duration : 45 Hrs

Highly interactive, reliable and quality learning sessions of the course are conducted by Online IT Guru. For a better learning experience, the courses are divided into distinctive phases and sessions.

Hands on Experience Hands on Experience

Every module shall be followed by a practical experience of lab exercises. At the end of the course, the students will have to build a project on the concepts that were taught to them during the course duration.

Access Duration Lifetime Access Duration: Lifetime

Students will have a life time access to the course materials provided by OnlineITGuru. Students also have an opportunity to decide the duration of the course as per their schedule and convenience.

24 X 7 Support 24 X 7 Support

Concerned faculty can be contacted by the students if they are looking for help and assistance with respect to the course and its material. Students can approach their respective faculty to clear their quires either by email, phone or through live chat.

Get Certified Get Certified

At the end of the course, students will have to fare well in quizzes and testes conducted by the institute and the faculty in order to receive the required certification. To clear the Certification test with flying colours, students will be given model questions and certification dumps that would make them confident about attempting the test to get their Certification.

Job Assistance Job Assistance

OnlineITGuru will help students find job opportunities with the newly acquired skill set. OnlineITGuru has a varied bunch of Clientele around the globe, over 30+ companies in USA and India that have experience in working with different technologies. We would pass your resumes to them after the completion of the course and ensure that the students achieve 100% placements. During the testing and interview process for them, the required assistance shall be provided by Online IT Guru.

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Core topics of Salesforce Online Course

  1. Could Computing Concepts
  • Introduction
  • Evolution of Could Computing
  • Comparison with Other computing techniques
  • Characteristics of Cloud Computing
  • Advantages and Disadvantages
  • Classification of Cloud Computing Services
    • PAAS (Platform As A Service)
    • SAAS (Software As A Service)
    • IAAS (Infrastructure As A Service)
  1. CRM Concepts
  • CRM Vocabulary
  • CRM Processes
    • Marketing Process
    • Sales Process
    • Support Process
  • Lead Conversion Process
  1. Creating Salesforce Developer Account
  • Salesforce Products Overview
  • Salesforce Editions
  • Creating Salesforce Developer Account
  • Salesforce overview
  1. com Products Overview
  • Overview of products
  • Sales : Sales Cloud and Jigsaw(
  • Service : Service cloud and Remedy force
  • Social : Chatter and Radian6
  • Custom :,, Heroku
  • Appexchange
  • Editions and Pricing
  1. Salesforce Object Management
  • Standard Objects and Custom Objects
  • Creating / Editing / Deletion of records
  • Creating Custom Fields, Custom Objects
  • Field Dependency, Field History Tracking
  • Lead Conversion Process
  • Web to Lead
  • Creating Applications & Configuration
  1. Data Validation & Formula Fields:
  • Learn about Salesforce CRM Data Validation
  • Create Data Validation Rules & Formula Fields
  • Salesforce Functions for Validation Rules & Formula Fields
  • Learn about the Custom fields & Unique properties
  1. Customizing Page Layouts
  • Creating and Customizing Page Layouts (Fields, Buttons, Related Lists)
  • Page Layout Assignments
  • Creating Salesforce Business Records (Record Types)
  • Introduction to Business Processes (Lead Process, Sales Process, Support Process, Solution Process)
  • Customizing Record Types
  1. Object Relationships
  • Introduction to Relationships in Salesforce
  • Lookup Relationship, External Lookup Relationship
  • Master-Detail Relationship
  • Many – Many relationship using Junction Objects
  • Self Relationship
  • Converting Look to Master Details and Vice Versa
  • Limitations in Relationships
  1. Workflows & Approvals
  • Define Workflow
  • Set up Workflow Rules
  • Types of Workflows (Immediate, Time Dependant)
  • Set up workflow tasks ,Email Alerts, Field Updates and Outbound Messages
  • Creating Time Trigger Workflow Actions
  • Creating Email Templates (Text, HTML, Custom)
  • Introduction to Approval Process
  • Creating Approval Processes
  1. Security & Data Visibility
  • Introduction to Salesforce Security Model
  • Role Hierarchy & OWD
  • Sharing Settings & Sharing Rules
  • Profiles & Permission Sets & Users
  • Public Groups and Queues & Assignment Rules
  • Field Level Security & Object Level Security
  1. Data Management
  • Introduction to Data Loader
  • Import & Export Operations in Data Loader
  • Performing DML Operations on Records (Insert, Update, Delete, Upsert)
  • Introduction to Import wizard and Import & Export operations
  • Import wizard Vs Data Loader
  1. Service Cloud Implementation
  • Introduction to Service Cloud and Objects
  • Case Assignment Rules
  • Web to Case & Email to Case
  • Case Auto Response Rules
  • Escalation Rules
  • Entitlement Management & Service Console
  • Live Agent Setup & Configuration
  1. Customer Portal Implementation
  2. Partner Portal Implementation & Introduction to Communities
  3. Chatter Settings
  4. Creating Account Roles, Contact Roles
  5. 17. Analytics in Salesforce
  • Creating Reports in Salesforce
  • Report Types (Standard & Custom)
  • Types of Reports (Tabular, Matrix, Summarize, Joined)
  • Creating Custom Report Types & Implementation
  • Scheduling the Reports
  • Introduction to Dashboards
  • Dashboard Components & Charts
  • Dynamic Dashboards

Salesforce Development Content

Introduction to Cloud Computing

Classification of Cloud Services

  • SAAS (Software As A Service)
  • PAAS (Platform As A Service)
  • IAAS (Infrastructure As A Service)

Overview of Cloud Computing Vendors

Introduction to and its Services Platform ( and Benefits

  • Multitenant Architecture and Benefits
  • Overview of Apex and Visual Force
  • Overview of Tools (Developer Console, Eclipse IDE)

Apex Language:

Building Blocks of Apex

Data Types (Primitive Types and sObject Types)

Conditional Statements and Iterative Statements

Object Oriented Programming concepts

  • OOPs Overview
  • Access Specifiers
  • Classes and Objects
  • Constructors and Types
  • Inheritance and its usage
  • Abstract classes & Interfaces
  • Overloading and Overriding
  • Overview of Properties (Set, Get)

Overview of sObject Types

Collection Classes:

Overview of Collections and its Benefits

  • List Collection
  • Set Collection
  • Map Collection


Overview of Sales force Query Language (SOQL)

  • Select Statement overview
  • Retrieving Data from Objects
  • Query Conditions (Where, Group By, Having, Order By, Limit, Offset)
  • SOQL Governor Limits

Overview of SObject Relationships

  • Relationship Queries (Parent – Child, Child – Parent)

Overview of Sales force Search Language (SOSL)

  • Search content in the objects

DML Statements:

  • Overviews of DML Statements (insert, update, delete and upsert)
  • DML Operations with Conditions
  • Bulkify DML operations
  • Overview of Database Class and Methods
  • Introduction to Transactions


  • Overview of Triggers and Benefits
  • Trigger Events and Trigger Context Variables
  • Bulkify Trigger Operations
  • Trigger Execution Order
  • Recursive Triggers and Usage
  • Trigger Best Practices
  • Overview of Trigger Handler Factory

Visual Force Pages:

  • Overview of MVC Architecture
  • Overview of VF Markup and VF Controllers
  • Visual Force Page Lice Cycle
  • Visual Force Tags (Input Tags, Output Tags, Select Tags, Action Tags, Other Tags)
  • VF Controllers (Standard, Extension, Custom)
  • Pagination in Visual Force
  • Standard Set Controller Class overview
  • Creating Tab Panes and Panel Grid
  • Overriding Buttons, Links and Tabs with Visual Force
  • Validations in Visual Force (Java Script)
  • Overview of View State and Transient Variables
  • Visual Force Components and Usage
  • Governor Limits and Best Practices for Visual Force Pages

Email Programming:

  • Overview of Email Services and Messaging Namespace
  • Inbound Email Services (SingleEmailMessage, MassEmailMessage)
  • Outbound Email Services (InboundEmailHandler)
  • Governor Limits and Best Practices for Email Services

Batch Processing:

  • Overview of Batch Apex and Limits in DML Statements
  • Introduction to Database.Batchable and implementation
  • State full Batch Processing with Database.Stateful
  • Callouts in Batch Apex
  • Governor Limits & Best Practices


  • Overview of Apex Scheduler
  • Introduction to System.Schedule Interface and Methods
  • Implementing the Schedulable interface
  • Schedule the Jobs using Sales force UI
  • Tracking Schedule Job Status using Queries
  • Overview of Cron Triggers and Usage
  • Governor Limits

Test Coverage:

  • Overview of Test Coverage in Sales force
  • Writing Test Classes for the triggers, Classes Batch classes
  • Monitoring Test Coverage using Developer Console
  • Best Practices for Test Classes


  • Overview of Deployment and Organization Landscape
  • Preparing Migration Checklist
  • Deployment Tools in Sales force (Change Sets, Eclipse IDE, TFS, etc)

Version Controlling:

  • Overview of Configuration Management and Tools
  • Introduction to GitterBit and TFS (Team Foundation Server)
  • Check-in and Check-out, Creating Versions
If you are preparing for interview on salesforce once read complete salesforce interview questions and answers here.

Watch Salesforce Online Training Demo Video

Watch Salesforce Online Training First Class Video

Do we offer any discount on the course?

We offer Group Batch, Referral, Project, and One to One Training Discounts. If you enrolled for any course, you can take any other self-paced course as Free. Therefore, at the same time, you can learn two technologies.

Can we schedule the training based upon your availability?

You can schedule your training in all Time Zones. If you want, we offer training with US, UK, Australia, Europe Instructors in Weekends and Weekdays.

Who will provide the environment to execute the Practicals?

Our Instructor will Provide, server access to the Course aspirants. And hands-on practical training that everything you need for understanding the total course with Projects.

What is the qualification of our trainer?

Our Trainer is a certified consultant, at present he working with this technology projects and has significant experience.

Do we offer placements to the course seekers?

For Every technology, We have Job Placement Teams in India, USA and around the world. After your enrollment, we start Your resume preparation and train you to clear the certifications and Projects required for getting Job. Meanwhile, our Instructors will conduct Interview sessions and assign you projects. We forward your resumes to companies that we tie-up. We make you to get complete experience so that you get a Job.

Will OnlineITGuru help you in getting certified?

We Provide Assistance is Getting Certification. We promise you that after our training, you will definitely get certified in Respected Technology.

Do we accept the course fees in installments?

Yes, we accept Training payment in Two to three Installments, with respect to the mode of training you take.

What are the Live Projects that we provide?

Our Instructor Explains Every Topic and Project on the Software itself with real time examples. Every training Batch is considered as a software team and a project is assigned to them, after completing this project. The training will be completed. So that the Students feel the real time IT Company Environment During the Sessions, where our Instructor is like a Team Lead.

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  1. Best Training institute

    This is the best institute to learn Salesforce from scratch. The trainer is an Expert in Salesforce who teaches me the salesforce from scratch. Thanks to OnlineITGuru



  2. Best training platform for Salesforce

    Its a good and best platform that I heard from my friends who learned Salesforce from OnlineITGuru. I feel that I had spent a good time to grab skills in Salesforce from this institute. Further, I can suggest others too to join here. Thank you!



  3. Good to learn from the best!!

    Comparing to the classroom training I found it easy and the best platform to learn Salesforce. Its a great learning experience and the faculty supported much with the quality response and solving issues. Thanks to ITGuru.



  4. 24/7 support

    I am completely awestruck by the support team of onlineitguru. They are available for you all the time and ensure a smooth process along with quality trainers.



  5. Good course modules and videos

    The training modules and self-paced videos are very well constructed and helpful.



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  • 50 hours of course presentations by hands-on experts
  • 40 hours of lab time
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