1. What is a Statement of Work?
A Statement of Work (SOW) is a document routinely employed in the field of project management. It defines project-specific activities, deliverables and timelines for a vendor providing services to the client.
2. What is a use case?
The Use Case Model describes the proposed functionality of the new system. A Use Case represents a discrete unit of interaction between a user (human or machine) and the system. A Use Case is a single unit of meaningful work; for example login to system, register with system and create order are all Use Cases. Each Use Case has a description which describes the functionality that will be built in the proposed system. A Use Case may ‘include’ another Use Case’s functionality or ‘extend’ another Use Case with its own behavior
3. Who is an actor?
An Actor is a user of the system. This includes both human users and other computer systems. An Actor uses a Use Case to perform some piece of work which is of value to the business. The set of Use Cases an actor has access to defines their overall role in the system and the scope of their action.
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