1.Diiference between UI Policy and Data Policy?
2. SLA,OLA,CI are which Module having?
3. ACL applies where?
Ans: Field and Table
4.what is update set?
Ans: An update set is a group of customization that can be moved from one instance to another.
5.Global search is on where?
Ans: On Banner
6.Filter calling as?
8. What does the application navigator?
Ans: Provides links to all application menus and modules
9.What is difference between Save & Insert action on form?
Ans: Save: saves the record & stays on form; Insert: creates a new record & redirects to list view
10.Where are bread crumbs in SN?
Ans: It’s the filter views
11.The order field in service catalog displays the catalog item in the ascending order of this value.
12.A transform map is a set of field maps that determine the relationships between fields in an import set and fields in an export set
13.Filter are defined with following attributes in ServiceNow online course
Ans: Field name, operator and Values
14.DB name for custom table?
16.Choose correct statement:
a) Column is a field and a row is a record
b)Column is a record and a row is a field
17.Which one on homepage will access knowledge?
18.What is RITM?
Ans: Request Item
19.If a split is added in a form, how many columns get created in the database?
20.Parent Table of Inc,problem,Change?
Ans: Task table
21.What is import set?
Ans: Import Sets is a powerful tool used to import data from various data sources, and then map that data into ServiceNow tables. The Import Sets table acts as a staging area for records imported from a data source.
22.What does the coalesce field do?
Ans: Coalescing on a field (or set of fields) means the field will be used as a unique key
23.How do you know which release version of ServiceNow you are working on?
Go to System Diagnostics > Stats and check the Build name
24.If workflow is not published, only checked out will it be captured in update sets?
25.What is Related List?
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the need for analyzing the data is an important play major role. Because we are living in a place where we cannot find an application without big data.