1.Diiference between UI Policy and Data Policy?

2. SLA,OLA,CI are which Module having?   

Ans: SLM 

3. ACL applies where? 

Ans: Field and Table

4.what is update set?

Ans: An update set is a group of customization that can be moved from one instance to another.

5.Global search is on where?

Ans: On Banner

6.Filter calling as? 

Ans: Breadcum

7.User table? 

8. What does the application navigator?

Ans:  Provides links to all application menus and modules

9.What is difference between Save & Insert action on form?

Ans: Save: saves the record & stays on form; Insert: creates a new record & redirects to list view

10.Where are bread crumbs in SN?

Ans: It’s the filter views

11.The order field in service catalog displays the catalog item in the ascending order of this value.



12.A transform map is a set of field maps that determine the relationships between fields in an import set and fields in an export set



13.Filter are defined with following attributes in ServiceNow online course

Ans: Field name, operator and Values

14.DB name for custom table?

Ans: u_tble

15.Ci is





16.Choose correct statement:

a) Column is a field and a row is a record

b)Column is a record and a row is a field

17.Which one on homepage will access knowledge?

18.What is RITM?

Ans: Request Item

19.If a split is added in a form, how many columns get created in the database?

Ans: 2

20.Parent Table of Inc,problem,Change?

Ans: Task table

21.What is import set?

Ans:  Import Sets is a powerful tool used to import data from various data sources, and then map that data into ServiceNow tables. The Import Sets table acts as a staging area for records imported from a data source.

22.What does the coalesce field do?

Ans: Coalescing on a field (or set of fields) means the field will be used as a unique key
23.How do you know which release version of ServiceNow you are working on?

Go to System Diagnostics > Stats and check the Build name

24.If workflow is not published, only checked out will it be captured in update sets?



25.What is Related List?

Drop Us A Query

Trending Courses
  • Python and Django Online Training
  • Python is a dynamic interrupted language which is used in wide varieties of applications. It is very interactive object oriented and high-level programming language.

  • Tableau Online Training
  • Tableau is a Software company that caters interactive data visualization products that provide Business Intelligence services. The company’s Head Quarters is in Seattle, USA.

  • MicroStrategy Online Training
  • We people have been hearing the word Microstrategy over the past few years. But what is this Microstrategy? Why it’s needed? What is its advantage? Do you have all these questions

  • PEGA (PRPC) 7.3 Certification Online Training
  • Pega Systems Inc. is a Cambridge, Massachusetts based Software Company. It is known for developing software for Customer Relationship Management (CRM) and Business process Management (BPM).

  • Workday Online Training
  • Workday specialises in providing Human Capital Management, Financial Management and payroll in online domain.It is a major web based ERP software vendor.

  • Power BI Online Training
  • the need for analyzing the data is an important play major role. Because we are living in a place where we cannot find an application without big data.


100% Secure Payments. All major credit & debit cards accepted.