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Post By Admin Last Updated At 2025-05-28
ServiceNow Secunderabad Course – Best Online Training with Certification & Placement

Are you looking for the best ServiceNow training in Secunderabad? Do you want to build a rewarding career in IT Service Management (ITSM), IT Operations Management (ITOM), or Platform-as-a-Service (PaaS) roles? Online IT Guru offers the most comprehensive, real-time, and industry-relevant ServiceNow Secunderabad course with hands-on projects, certification guidance, and 100% placement assistance. Whether you're a fresh graduate or a working professional, this training program equips you with the skills you need to become a certified ServiceNow developer or administrator.


Why Learn ServiceNow?


ServiceNow is one of the leading enterprise cloud platforms that automates IT Service Management (ITSM), IT Business Management (ITBM), and other enterprise processes. Organizations worldwide use ServiceNow to streamline operations, reduce manual work, and improve service delivery across IT and non-IT departments.

Growing Demand for ServiceNow Professionals


With businesses embracing cloud technologies and digital workflows, the demand for ServiceNow developers, administrators, and consultants is rising rapidly. Gartner reports that ServiceNow leads the ITSM space with strong automation, AI, and workflow capabilities. In IT hubs like Secunderabad and Hyderabad, top MNCs such as Infosys, Cognizant, Accenture, and Capgemini actively seek ServiceNow-certified professionals. To meet this demand, many aspirants are enrolling in ServiceNow Online Training in Hyderabad to gain hands-on skills and certification. This training empowers professionals to build careers in ITSM, ITOM, HRSD, and other ServiceNow modules across global enterprises.

Career Opportunities after ServiceNow Certification

By enrolling in our ServiceNow course in Secunderabad, you can explore high-paying roles such as:


  • ServiceNow Developer

  • ServiceNow Administrator

  • ServiceNow Architect

  • ITSM Consultant

  • ServiceNow Platform Engineer

  • ITOM Specialist

  • Workflow Automation Expert

Average salary for a ServiceNow professional in India ranges from ₹6 LPA to ₹20+ LPA depending on skills and experience.

About Our ServiceNow Secunderabad Course at Online IT GuruOnline IT Guru's ServiceNow Secunderabad course is designed by certified professionals and SMEs with extensive real-world experience. This course covers core concepts and advanced modules of ServiceNow, including ITSM, CMDB, Workflows, Flow Designer, Service Catalog, Integrations, and more.


  Course Highlights


  • 35+ Hours of Instructor-Led Live Training

  • 2 Real-time Industry Projects

  • 20+ Hands-On Assignments

  • Free Lifetime Access to LMS (Learning Management System)

  • 24x7 Technical Support

  • Self-Paced Learning Option Available

  • Industry-Recognized Certificate of Completion

  • 100% Job Assistance and Resume Building Support

ServiceNow Course Curriculum – Master the Platform from Scratch


Our course curriculum is aligned with the official ServiceNow syllabus and frequently updated to match the current industry requirements.

Module 1: Introduction to ServiceNow

  • What is ServiceNow?

  • Evolution of ServiceNow platform

  • Overview of Cloud, SaaS, and PaaS

  • Navigating the ServiceNow UI

  • Application Scopes and Architecture

Module 2: Basic Administration

  • Users, Groups, and Roles

  • Tables, Forms, and Fields

  • List Layouts and Filters

  • Branding and Customization

  • Notifications and Email Configuration

Module 3: Advanced Administration

  • Update Sets and Application Versions

  • Business Rules, UI Policies

  • Script Includes and Client Scripts

  • Access Control Rules (ACLs)

  • Glide Record and Server-side Scripting

Module 4: ITSM Module

  • Incident Management

  • Problem Management

  • Change Management

  • Request Management

  • Service Catalog Design

Module 5: Configuration Management (CMDB)

  • CMDB Basics and Data Model

  • CI Relationships and Dependencies

  • Data Import via Transform Maps

Module 6: Workflow Automation

  • Creating and Editing Workflows

  • Flow Designer

  • Approval Rules and Conditions

  • SLA and Notifications

Module 7: Integrations

  • REST and SOAP API Integration

  • IntegrationHub

  • MID Server Configuration

  • LDAP Integration

Module 8: Reporting and Dashboards

  • Report Types and Visualization

  • Performance Analytics Introduction

  • Creating Real-Time Dashboards

Module 9: ServiceNow Security

  • Role-based Access Control (RBAC)

  • Data Policies and Encryption

  • Auditing and Compliance

Module 10: Real-time Projects & Case Studies

  • Implementing ITSM for a telecom company

  • Designing CMDB and workflow automation for a healthcare client

Who Should Join Our ServiceNow Training in Secunderabad?


Our ServiceNow Secunderabad course is suitable for:

  • Freshers and Graduates looking to start a career in cloud and ITSM

  • IT Professionals, Developers, and System Admins

  • Application Support Engineers

  • QA Engineers and Business Analysts

  • Professionals preparing for ServiceNow certification exams

  • Anyone interested in IT Process Automation

1. Freshers and Graduates Looking to Start a Career in Cloud and ITSM


Fresh graduates and those new to the IT industry often seek promising career paths that offer growth, stability, and high demand in the job market. Cloud computing and IT Service Management (ITSM) are among the fastest-growing domains in technology, and ServiceNow is a top player in these spaces.

For freshers, learning ServiceNow means stepping into a niche that combines cloud services, process automation, and enterprise workflow management. These skills make them highly employable across IT departments in various industries.

  • Why Freshers Choose ServiceNow:
  • Freshers get hands-on knowledge of cloud-based ITSM platforms widely used in enterprises. They gain practical skills in automating IT workflows, managing incidents, and handling service requests—all crucial for entry-level IT roles.

  • Career Growth:
  • Entry-level ServiceNow roles like Junior Developer, System Administrator, or Service Desk Analyst often pay well and offer quick progression. With certifications, freshers can quickly move up to specialist or consultant roles.

  • Foundation for Future Skills:
  • Mastering ServiceNow early builds a foundation for other IT disciplines such as DevOps, security operations, and business process automation.

2. IT Professionals, Developers, and System Administrators


IT professionals already working in infrastructure, software development, or systems administration can benefit significantly from ServiceNow training.

  • For Developers:
  • ServiceNow development involves customizing applications using JavaScript and building workflows tailored to business processes. Developers familiar with coding can quickly leverage this knowledge to create powerful automation tools and integrations within the ServiceNow ecosystem.

  • For System Administrators:
  • System admins responsible for managing IT infrastructure need to understand ITSM processes. ServiceNow training enables them to streamline incident management, change requests, and asset management using the platform. This boosts operational efficiency and reduces downtime.

  • Career Enhancement:
  • Adding ServiceNow skills to an IT professional’s portfolio increases their value and opens doors to new roles such as ServiceNow Developer, Administrator, or Technical Consultant.

3. Application Support Engineers


Application Support Engineers focus on maintaining and troubleshooting enterprise applications. With ServiceNow training, they can better support IT service management by automating incident tracking, problem resolution, and service request handling.

  • Benefits:

  • Improved incident response and tracking with automated workflows.

  • Efficient communication between IT teams using integrated ServiceNow modules.

  • Enhanced ability to monitor application health and user requests via dashboards and reports.

  • Outcome:
  • Support engineers become more proactive and less reactive, preventing issues before they escalate, thereby improving overall service quality.

4. QA Engineers and Business Analysts


Quality Assurance (QA) engineers and Business Analysts (BAs) play critical roles in ensuring software quality and defining business requirements. ServiceNow’s ITSM platform provides tools to automate testing, manage change requests, and document processes clearly.

  • QA Engineers:
  • QA teams use ServiceNow to log defects, track testing progress, and automate repetitive tasks. Training in ServiceNow equips them with knowledge to design test workflows, integrate with development cycles, and improve communication with development teams.

  • Business Analysts:
  • BAs involved in process improvements and digital transformation projects benefit from ServiceNow training by understanding how to map business processes onto the ServiceNow platform and use automation to drive efficiency.

  • Value Addition:
  • Both QA and BAs increase their ability to collaborate cross-functionally and contribute to faster, higher-quality software releases.

5. Professionals Preparing for ServiceNow Certification Exams


Certification is a critical step for professionals aiming to validate their skills and gain credibility in the competitive IT market.

  • Certification Focus:
  • Online IT Guru’s ServiceNow course prepares candidates for key certifications like Certified System Administrator (CSA), Application Developer, and Implementation Specialist exams.

  • Why Certification Matters:
  • Certified professionals are preferred by employers, often commanding higher salaries and better job roles. Certifications demonstrate proficiency in configuring, managing, and extending the ServiceNow platform.

  • Exam Preparation:
  • The course includes detailed syllabus coverage, hands-on projects, and mock tests to build confidence and ensure exam success.

6. Anyone Interested in IT Process Automation


ServiceNow is not just an ITSM tool; it’s a powerful automation platform that transforms manual processes into digital workflows.

  • Who Should Learn Automation:
  • Professionals in IT operations, HR, finance, facilities management, and other departments increasingly rely on automation to streamline repetitive tasks. Learning ServiceNow empowers individuals to create automated solutions that improve accuracy and efficiency.

  • Benefits:
  • Automating routine tasks reduces human errors, accelerates service delivery, and frees employees for strategic work.

  • Broader Impact:
  • Understanding ServiceNow’s automation capabilities enables learners to contribute to organizational digital transformation initiatives.

The ServiceNow course offered by Online IT Guru caters to a broad spectrum of learners, from fresh graduates to seasoned IT professionals, across multiple roles. By learning ServiceNow, students gain a competitive edge in the job market, develop practical skills in cloud ITSM, and prepare for globally recognized certifications.

Whether you’re starting your career, enhancing your existing IT skills, or aiming to specialize in enterprise automation, this course is tailored to meet diverse needs and career goals.


Prerequisites for the CourseThere are no strict prerequisites. However, having a basic understanding of:

  • Databases and SQL

  • Programming logic (JavaScript preferred)

  • ITIL concepts

…would be helpful but not mandatory.


Certification Guidance – Become a ServiceNow Certified Professional


Our ServiceNow course in Secunderabad prepares you for globally recognized certifications such as:

  • ServiceNow Certified System Administrator (CSA)

  • ServiceNow Certified Application Developer (CAD)

  • Certified Implementation Specialist – ITSM, CMDB, HRSD, etc.

We provide:

  • Mock Exams

  • Certification Preparation Kits

  • Interview Guidance and Resume Review

Why Choose Online IT Guru for ServiceNow Training in Secunderabad?


Online IT Guru has been a trusted name in IT training for over a decade. Our expert-designed ServiceNow course ensures not just theoretical knowledge but real-world application that helps in clearing interviews and excelling at the job.

Unique Advantages:

  Live Instructor-Led Training by Certified Experts

  Hands-on Practice in Real-Time Projects

  Free Trial Class & Demo Sessions

  Affordable Pricing with EMI Options

  Resume Building, Interview Preparation, and Job Alerts

  Direct Placement Support with Top MNCs

Real-Time Projects


We believe in a practical learning approach. Our course includes:

  • Project 1: Automating IT Service Requests using Service Catalog and Workflows

  • Project 2: Creating CMDB & CI Relationships with real-time ticketing and tracking

These projects help learners gain hands-on experience and build confidence.Whether you're in Secunderabad, Hyderabad, or learning from anywhere in the world, Online IT Guru’s ServiceNow course provides the knowledge, hands-on experience, and placement support you need to launch or advance your career in cloud workflow automation and ITSM.


 (FAQs)


1. What is the ServiceNow Secunderabad course offered by Online IT Guru?

The ServiceNow Secunderabad course by Online IT Guru is a comprehensive online training program designed to teach ServiceNow fundamentals, ITSM, workflows, integrations, and certification preparation. It’s ideal for beginners and professionals seeking jobs in ServiceNow development or administration.

2. Do I need any prior IT experience to join this ServiceNow course in Secunderabad?

No, the course is designed for both beginners and experienced professionals. While a basic understanding of IT concepts or programming (like JavaScript) is helpful, it is not mandatory.

3. Is this ServiceNow training conducted online or in person in Secunderabad?

This course is delivered 100% online with live instructor-led sessions. You can attend from anywhere, including Secunderabad, Hyderabad, or any other location globally.

4. Will this ServiceNow training help me get a job in Secunderabad or Hyderabad?

Yes. Online IT Guru provides 100% placement assistance, mock interviews, and resume preparation to help you secure jobs in leading IT companies located in Secunderabad, Hyderabad, and across India.

5. What certification can I pursue after completing the ServiceNow Secunderabad course?

You can prepare for the ServiceNow Certified System Administrator (CSA) exam and other certifications like Certified Application Developer (CAD) or Certified Implementation Specialist after completing the course.

6. What is the average salary of a ServiceNow developer in Secunderabad?

Entry-level ServiceNow developers in Secunderabad earn around ₹5–7 LPA. With experience and certifications, professionals can earn up to ₹15–20 LPA or more, depending on skills and roles.

7. Are there any hands-on projects included in this ServiceNow course?

Yes. The course includes real-time projects such as ITSM implementation, CMDB design, and workflow automation to give learners practical experience.

8. What job roles can I apply for after this ServiceNow training in Secunderabad?

After this training, you can apply for roles like ServiceNow Developer, Administrator, Consultant, ITSM Engineer, Platform Support Engineer, and Technical Architect.

9. Can I access the recorded sessions if I miss any class?

Yes. All sessions are recorded and uploaded to our LMS. You’ll have lifetime access to video recordings, study materials, and assignments.

10. How do I enroll in the ServiceNow course from Secunderabad?

You can enroll online via the Online IT Guru website, or contact us via phone/WhatsApp at +91 9550102466 for assistance with registration and batch details.