As days pass on population is increasing day to day. So these people need a source to full their stomach and also to fulfill their need. And due to the free education provided by many of the government, today we can find many literates w.r.t the previous years. And most of these people move to the IT field. So there comes a burden for the IT industry. Because technology is increasing and all the people, would like to use the same technology and features. But a company then and there cannot satisfy the client./ employee requirement. So they need a platform that serves both the client and employees of the organization. Moreover, in today world, we do have many IT service providers. But one among is Service Now. And the people who were new to this tool can easily learn through ServiceNow Training.
Today most of the people in the IT industry would like to use tool that serves the need of both the client and employees. This ServiceNow tool is used as a cloud platform that provides an extremely configurable, accessible and attainable platform on a cloud infrastructure. This tool is trending in IT Service Management(ITSM) and IT Business Management(ITBM). As this tool is provided with a good variety of features, having a knowledge of it is necessary. And in this modern days, you can get the knowledge through online. Real-time Industry experts like OnlineITGurutrainers will complete the Course within a span of 35 days. Additionally, they provide ITIL Certification training through real-world examples.
OnlineITGuru explains the following concepts of ServiceNow:
Here we are going to learn more Topics about ServiceNow Training from the beginning By OnlineITGuru experts team with the support of Live project support.
OnlineITGuru provides rich quality knowledge to the students. And the trainers were real-time experience faculty. OnlineITGuru trainers have a minimum of 10 years of Industry experience. Additionally, through this course, OnlineITGuru organize show you the placements in MNC (Multi-National Companies ).
ServiceNow is a powerful software platform, that helps in IT profit administrators as well as industrializes for necessary to develop they business applications. This software uses Internet programming as an administration (SaaS).And it has of six modules. It is widely used invarious applications that helps for vary situations and customers.
ServiceNow agrees as an intermediate person in applications information source. It has a combination of systems, that can be used most in amazing Web Services, Excel, LDAP, Email, JDBC, and any industry-acknowledged advancements that utilization REST, WSDL or SOAP. ServiceNow Can play out the effective combination in big business structures as well.
ServiceNow is changing the way as an individual’s work exciting, that offering special administration for each office in a brilliant attempt, including IT, HR, offices and more. ServiceNow can do deep outstanding administration operations and business abilities for tremendously growth.
Mortal can have basic knowledge on databases to known mistake and issues for resolutions. Should have significant knowledge on resolutions with regular mistakes. Our preparation will help you to understand the basics appreciable the ServiceNow stage. In the tunnel the preparation, we build up a Real-world application that is delightful for key capacities of ServiceNow.
Course Duration : 35 Hrs
Highly interactive, reliable and quality learning sessions of the course are conducted by Online IT Guru. For a better learning experience, the courses are divided into distinctive phases and sessions.
Realtime Project Work
Every module shall be followed by a practical experience of lab exercises. At the end of the course, the students will have to build a project on the concepts that were taught to them during the course duration.
Access Duration: Lifetime
Students will have a life time access to the course materials provided by Online IT Guru. Students also have an opportunity to decide the duration of the course as per their schedule and convenience.
24 X 7 Support
Concerned faculty can be contacted by the students if they are looking for help and assistance with respect to the course and its material. Students can approach their respective faculty to clear their quires either by email, phone or through live chat.
At the end of the course, students will have to fare well in quizzes and testes conducted by the institute and the faculty in order to receive the required certification. To clear the Certification test with flying colours, students will be given model questions and certification dumps that would make them confident about attempting the test to get their Certification.
Online IT Guru will help students find job opportunities with the newly acquired skill set. Online IT Guru has a varied bunch of Clientele around the globe, over 30+ companies in USA and India that have experience in working with different technologies. We would pass your resumes to them after the completion of the course and ensure that the students achieve 100% placements. During the testing and interview process for them, the required assistance shall be provided by Online IT Guru.
Core topics of ServiceNow Training
Introduction to Service-now
What is Service-now?
What is SaaS?
What is PaaS?
Logging in to Service-now
Introduction to Cloud
Creating tickets and raising Requests
Form Layouts and list layouts
Dictionary Entries and Overrides
Access Controls (ACLs)
Loading Data of different Formats
Creating incidents and change using record producers
Creating Order Guides.
Creating Custom Table
Creating custom application
Creating Fields and Menus
Using other workflow activities
Creating Service Catalog
Creating Service Level Agreements and Operational Level Agreements
Basics of LDAP Integrations for User Import
Overview on Web Services
I) Direct Web Services
II) Transform Map Web Services
Overview on MID Server Installation
Bar Charts, Pie Charts, List Reports, Pivot Tables
Needs for cloning and ways to implement
Overview on Incident Management
Overview on Change Management
Overview on Problem Management
Overview on Knowledge Management
Overview on Service Catalog
Classes in CMDB
Mapping Configuration Item to Asset Records
Relating Configuration items
Introduction to CMS
ITSM Modules experience
Customer Service Management
Governance and Risk Compliance
Non ITSM Experience
Integrations experience :
Integration with Monitoring tools – Nim soft and CASOI integration
Data Migration Project : API or Manually data import
HPSM to Service now
Remedy to Service now
CA to Service now
LDAP and SSO Experience
Data Policies, Access Control, Notification mail scripts,
Schedule jobs, Script Include, Creation of dynamic reference Qualifier