Case management forms obtain information from various systems, span numerous departments and can affect each other. However, this case management multifaceted nature must be adequately arranged to guarantee the case is pushing ahead with consistency, precision and proficiency.
Case Designer:
The Case Management landing page contains the Case Designer, which enables you to see and alter the case type relation ships and procedures including a case management application. You can likewise work with forms utilizing the Discovery Map view, and work with the specifications for each case type . Your configuration manages how cases are made and forms began anytime in the business process .Get in touch with OnlineITGuru for mastering the PEGA online training.
Here is an example case of the Case Designer:A Case designer contains two panels:Case Type Tree:
The left board shows a chain of importance of case type hubs, which demonstrate parent/kid (covering/secured) case type connections and their beginning processes. The tree incorporates all case types in the work pools characterized in your access group.
The tree empowers you to change and expand the case type structure as follows:
Change case type relationships: Especially the system naturally refreshes the case type guidelines to reflect the updates.
Make new case types: When you make another case type, the system naturally makes required principles, for example, class, case type, work parties, and a starting flow.
Remove a subcase type relationship with its parent.
Change case typed names as they appear on the tree, user forms , and the Case Manager and Case Worker portals .
View and run starting process related with the case types .
create remote case type for use in a Federated Case Management configuration.
Case type Tab :
The right panel contains three tabs. When you select a node in the tree, the tabs are populated with data applicable to that case type .
Processes tab — Presents the select case type process in the Discovery Map View . Use the Discovery Map view to plan the beginning process and subprocesses for the selected case type.
Details tab :Selected by default. Utilize this tab to configure process behaviour for each of the case types . You can design:
Supporting process for out-of-succession assignments in the case process .
Unique images that recognize case types in the Case Worker and Case Manager portals and case process.
Moreover Summing calculations of parent case and subcase property values .
Automatic data propagation from a parent case to its subcases.
Specifications tab :Records the particulars caught for the case type chose in the tree. Sort the lists by clicking a column heading. For instance, to see specifications group by their types , Click the Type section heading. filter the list according to the column value by tapping the down arrow to one side of that columns heading and choosing the values you want displayed.Get in touch with OnlineITGuru for mastering the PEGA
Adhoc work
Generally Adhoc work is a physically produced case instance that is prepared as a subcase, yet is not a case of a case type characterized for the case type structure and does not appear in the Case Designer landing page tab. Equally important Clients add specially appointed work to proficiently handle exceptions that may emerge over the span of expected business processing without waiting for designers to alter the application.
These work things utilize the standard streams .pyManualTaskStandardAssignment or .pyManualTaskStandardApproval. Adhoc work can parent other adhoc work instances. With the benefit . As a matter of fact pyCaseInstitutionalize, the client can change ad hoc work into a case type. Moreover Lets discuss about Case types in detail
To illustrate these work things utilize the standard streams .pyManualTaskStandardAssignment or .pyManualTaskStandardApproval. Specially appointed work can parent other Ad hoc work examples. As a result With the benefit .pyCaseInstitutionalize, the user can convert adhoc work into a case type .
Recommended Audience:
However this course is for all audience those who interested in working business development in any organization. Stakeholders, project managers and who can understand the basic core concepts of Pega marketing. Therefore It used for Pega certified system Architects and providing Pega 7 related support in decision management.
Prerequisites:
One should have the basic fundamental knowledge on Html & Xml and finally, should have the understanding of the logic to developers and must have some knowledge of object-oriented programming languages like java or C++.Hence the class structure and inheritance used in the product.
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