By selecting an online Course or Training, you agree to pay OnlineITGuru the one-time and/or monthly or installment based fee for the course or training you opted. We thank you for the purchase you made with us. We always try to ensure that our content users should have a rewarding experience while they discover information, access, and purchase our online training or courses.
How does Refund Policy work?
At OnlineITGuru, we greatly value the trust of our users. Our Courses or Training are designed to deliver an effective learning experience and have helped over millions of people to find their professional journey. We refund the amount of the user in the following conditions.
#) Cancellation & Refunds
In case you are not happy with the training, or the support provided, please inform the same to us before the end of day 1 of the training by sending a request to firstname.lastname@example.org. The Refund Amount will be processed within 30 days of receipt of complaint or confirmation and any request later day 1 WILL NOT BE entertained. So, please abide by this condition and make us aware if you found any disruption.
In the case of Self-paced courses, there will be no refund. The no-refund policy is applicable if anytime found that the course content or videos that you have paid for, has been shared with any others/multiple users. If the intention behind the purchase is to copy the content or material, then the user’s access will be blocked immediately. In such case, no refund of the course fee will be entertained.
Moreover, any training material/content provided to you must be returned to claim the money-back guarantee. For any further discussion regarding the claim of refund, please mail us on the above mail-id or contact on the given phone numbers. The same is available within the website at Contact Us page.