In today’s competitive IT industry, mastering a specialized skill like Pega can open the door to rewarding job opportunities. Online IT Guru’s Pega online training placement program not only provides a well-structured learning path but also offers dedicated support to help you achieve your career goals. This article provides a detailed overview of the Pega course syllabus, key features of the training, career benefits, and placement guidance.
Why Choose Pega Online Training Placement?
Our Pega online training placement program is crafted to help both fresh graduates and experienced professionals gain hands-on expertise in Pega's business process management (BPM) and customer relationship management (CRM) tools. The program is designed to match the evolving needs of the industry and focuses heavily on real-world application and certification readiness.
Key Highlights:
- Comprehensive Pega syllabus covering core and advanced concepts
- Live instructor-led sessions and self-paced modules
- 100% job assistance with resume building and interview preparation
- Hands-on projects and case studies
- 24x7 support and lifetime access to learning materials
Pega Course Syllabus: Complete Breakdown
Pega is a powerful low-code platform widely adopted in the Online IT Guru and business process automation space. The Certified System Architect (CSA) is the foundational certification provided by Pegasystems for professionals aiming to work as Pega developers. The syllabus for this course is carefully designed to give learners practical and theoretical knowledge in application development, case management, data handling, process automation, and integration.
Let’s explore each module in detail:
Module 1: Introduction to Pega
This module introduces learners to the Pega platform and prepares them to navigate its user interface. The key elements covered are:
- Overview of the Pega Platform: Learners gain insights into what Pega is, how it works as a BPM (Business Process Management) and CRM tool, and where it fits into modern enterprise ecosystems. Pega’s model-driven architecture allows rapid application development without writing extensive code.
- Pega Architecture and Key Components: Understanding the architecture is fundamental. This includes learning about the rule base, process engine, user interface engine, and the database layer. Students explore how Pega applications are structured for scalability and reuse.
- Basic Terminology and Environment Setup: Key terms such as rules, flows, cases, and classes are introduced. The learner also sets up the environment needed for application development, whether it’s Pega Personal Edition or cloud-based Pega environments.
- Navigating the Pega Designer Studio: This is Pega’s core development environment. Students learn to use App Studio and Dev Studio, navigate different rule forms, and access case types, data types, and reports.
Module 2: Pega Application Development
This module delves into how to build Pega applications from the ground up.
- Application Creation in Pega: Learners are guided through the process of creating new applications using wizards, understanding built-on applications, and application layering concepts.
- Class Structure and Rule Sets: Pega organizes data and logic through class hierarchies. Learners differentiate between abstract and concrete classes and understand the inheritance model (pattern and directed). Rule sets are explained as containers for versioning and organizing rules.
- Application Rules and Inheritance: This section focuses on how rules are inherited within class hierarchies and how that facilitates reuse and maintainability.
- Reusing Rules Across Applications: Best practices for modular design, rule reuse, and shared assets between applications are introduced to promote maintainability and faster development.
Module 3: User Interface Design
This module is essential for developing the visual components of Pega applications.
- Harnesses, Sections, and Layouts: These are the foundational elements of Pega UI design. Harnesses control the structure of forms, sections, group related fields, and layouts manage screen design.
- UI Rules and Customization: Learners understand how to configure UI elements using rule forms and how to apply custom styles and controls.
- Configuring Portals and Dashboards: Role-based dashboards and portals provide user-specific access. Learners create personalized experiences for case managers, customers, or administrators.
- Best Practices for Responsive UI: Techniques such as using dynamic layouts, responsive templates, and mobile-compatible controls ensure that applications work across devices and screen sizes.
Module 4: Case Management
Case management is one of Pega’s strongest capabilities. This module teaches:
- Creating and Managing Case Types: Learners define cases to represent business transactions. Each case is associated with a specific type and structure.
- Designing Workflows: Students design processes that a case must follow, using flows, flow actions, assignments, and connectors.
- Configuring Stages, Steps, and Processes: A case is divided into stages and steps. This part of the training focuses on creating intuitive and flexible workflows using Pega's visual tools.
- Service Level Agreements (SLAs): SLAs are used to manage performance by defining goals and deadlines for task completion. Learners configure them to ensure timely task resolution.
Module 5: Business Process Management (BPM) Fundamentals
This module contextualizes Pega within the broader field of BPM.
- Process Modeling Concepts: Learners study the foundations of modeling business processes and how those processes are digitized in Pega.
- Automating Processes Using Pega: Pega provides automation features such as automated routing, email notifications, and escalation handling.
- Integration of BPM with CRM Solutions: This section explains how BPM workflows can integrate with customer management processes to enhance operational efficiency.
- Optimizing Processes for Business Efficiency: Techniques like process analysis, bottleneck identification, and use of analytics are introduced for performance optimization.
Module 6: Data Modeling in Pega
This module is critical for understanding how data is structured, stored, and accessed in Pega applications.
- Creating and Managing Data Types: Data types define the structure of business data. Learners create reusable data types to maintain consistency across the application.
- Data Pages, Properties, and Data Transforms: Data pages retrieve and cache data. Properties define data fields, and data transforms are used to manipulate or copy data from one context to another.
- Setting Up Relationships Between Data Types: One-to-one and one-to-many relationships help model complex real-world entities. This is achieved using page properties and page lists.
- Best Practices for Scalable Data Models: Emphasis is placed on designing flexible, maintainable data structures that support future growth and changing requirements.
Module 7: Decision Management
Decision logic in Pega helps automate business rules and AI-driven decisions.
- Decision Tables and Trees: Learners configure tabular or hierarchical logic to automate decisions based on multiple input variables.
- Declarative Rules and Expressions: These rules automatically compute and update property values, eliminating the need for procedural logic.
- Configuring Decision Strategies: Strategies involve composing multiple rules and data sources to drive intelligent decisions. These are visual models used in Pega Decision Management.
- Implementing Predictive Analytics with Decision Management: Learners are introduced to integrating predictive models to make data-driven decisions in real-time.
Module 8: Integration with External Systems
Modern applications need to work with various external services and data sources. This module teaches:
- Using Connectors and Services: Learners configure connectors (outbound calls to external systems) and services (inbound calls into Pega applications).
- Configuring REST and SOAP Integrations: Detailed explanation of how to consume and expose APIs using Pega's integration wizards and data mapping tools.
- Database Integration and External Data Sources: This includes accessing external databases through connectors and utilizing data pages for efficient caching.
- Error Handling and Debugging Integrations: Best practices for tracking integration issues using logs, Tracer, and error handling features are covered.
Module 9: Security and Access Control
Security is paramount in any enterprise application. This module focuses on:
- Access Groups, Roles, and Privileges: Learners define user roles, assign permissions, and restrict access to specific functionality based on user type.
- Authentication Mechanisms: Overview of supported authentication methods, including LDAP, SSO, OAuth, and basic authentication.
- Setting Up Authorization Policies: Role-based and rule-based access control strategies are implemented to ensure secure and controlled access.
- Implementing Security Best Practices: Learners are introduced to Pega’s security features, like privilege escalation protection, audit trails, and encrypted data handling.
Module 10: Reporting and Analytics
Reporting tools help monitor system performance and user behavior.
- Building Custom Reports and Dashboards: Students build interactive and real-time reports to track business operations and user activities.
- Report Definitions and Data Retrieval: These rules define the logic for querying and presenting data in various formats like tables, charts, and summaries.
- Analyzing Performance with Pega Analytics Tools: Learners explore built-in analytics like Pega’s Predictive Diagnostic Cloud (PDC) and performance indicators.
- Exporting and Sharing Reports: Reports can be scheduled, exported to Excel or PDF, or shared across different stakeholders through automated delivery.
Module 11: Deployment and DevOps
This final module focuses on promoting applications from development to production using Online IT Guru modern DevOps principles.
- Packaging and Deploying Pega Applications: Learners use product rules to bundle and export applications for migration to testing or production environments.
- Working with Version Control: Integration with version control systems like Git allows developers to track changes, maintain branches, and collaborate efficiently.
- Automated Testing Strategies: Pega Unit Testing, Scenario Testing, and integration with CI/CD tools ensure application quality.
- DevOps Integration for Continuous Deployment: Tools like Deployment Manager enable setting up deployment pipelines, performing automated testing, and managing version rollouts.
Key Features of Our Pega Online Training Placement
Hands-On Projects
You will work on multiple real-world projects simulating actual business challenges. This ensures practical exposure to Pega app development and process automation.
Certification Preparation
The course content aligns with Pega CSA certification requirements. Trainers provide exam guidance, practice dumps, and mock tests.
24/7 Support and LMS Access
Get lifetime access to our Learning Management System (LMS) which includes recordings, assignments, and resources. Our support team is always available for doubt resolution.
Placement Assistance
Our job assistance includes:
- Resume building specific to Pega developer and architect roles.
- Mock interviews with Pega-certified professionals.
- Sharing profiles with our partner companies in India and abroad.
Who Should Take This Course?
Our Pega online training placement is suitable for:
- Fresh graduates seeking a career in BPM/CRM.
- IT professionals looking for career advancement.
- Business analysts wanting to learn Pega to support enterprise solutions.
- Non-IT professionals transitioning into IT with Pega skills.
Career Opportunities After Pega Online Training
Upon completing the training, you can apply for roles such as:
- Pega Developer
- Pega System Architect
- Pega Business Analyst
- Pega Consultant
- Pega Tester
- Pega Project Manager
Companies actively hiring for Pega skills include Infosys, TCS, Capgemini, Cognizant, Accenture, and Wipro.
Enrolling in Online IT Guru’s pega-online-training-placement program gives you an edge in today’s digital workforce. Our Pega course syllabus is comprehensive and industry-aligned, ensuring that you are job-ready with practical knowledge and certification support. Whether you are looking to switch your career to IT or enhance your BPM skills, this course is designed to fulfill your goals. Join us today and unlock your potential with Pega.
10 Frequently Asked Questions About Pega Online Training Placement
What is included in the Pega course syllabus?
Our syllabus includes Pega architecture, application development, BPM fundamentals, case management, decision management, integration, and security.
Will I get certification support?
Yes. We provide guidance for Pega CSA certification and help with exam preparation through practice questions and mock tests.
What kind of projects will I work on?
You will work on projects like automating a loan approval process, customer onboarding, and CRM case handling.
Does the course include placement assistance?
Yes. We offer resume preparation, mock interviews, and connect you with hiring companies.
Is programming knowledge required for this course?
No prior coding experience is needed. Pega’s low-code platform is suitable for beginners.
Can I access the course materials after training completion?
Yes. You get lifetime access to all materials, recordings, and resources.
How long does it take to complete the training?
The training typically spans 35+ hours across 4-6 weeks, depending on your selected batch schedule.
What industries use Pega applications?
Pega is widely used in banking, insurance, healthcare, telecom, and government sectors.
Is there any support for interview preparation?
Yes. We provide dedicated mock interview sessions and commonly asked interview questions.
How do I enroll in the course?
You can enroll directly through our website or contact our support team for guidance.