Looking to fast-track your career in IT Service Management? Join Online IT Guru’s ServiceNow Fast-Track Training in Hyderabad and master one of the most in-demand platforms in today’s IT ecosystem. Our accelerated learning model helps you gain job-ready skills in less time through intensive, real-time sessions led by certified trainers.
Whether you’re a working professional looking for upskilling or a fresher aiming for a career launch, our ServiceNow fast-track course in Hyderabad is your gateway to top-paying ITSM roles.
Why Choose ServiceNow Fast-Track Training at Online IT Guru, Hyderabad?
Accelerated Learning Path: Complete the core modules of ServiceNow in a shorter duration without compromising on quality.
Expert-Led Live Sessions: Learn from real-time ServiceNow experts with 10+ years of industry experience.
Job-Oriented Curriculum: Tailored for ServiceNow certification (CSA, CIS, ITSM), aligned with current industry standards.
100% Hands-On Practice: Work on real-world scenarios, system administration tasks, workflows, and automation.
Placement Support: Resume building, interview prep, mock interviews, and Hyderabad-based job referrals.
Flexible Timings: Morning, evening, and weekend fast-track batches available for working professionals.
Lifetime LMS Access: Revisit session recordings and materials anytime from our Learning Management System.
What is ServiceNow Fast-Track Training?
ServiceNow Fast-Track Training is an intensive course format that condenses the complete learning path into a shorter time frame, typically 2 to 4 weeks, without skipping essential modules. Ideal for professionals with prior exposure to IT tools or fast learners who want quick deployment into job roles like ServiceNow Developer, Admin, or Consultant.
Who Should Enroll in Our ServiceNow Fast-Track Course in Hyderabad?
This course is perfect for:
- IT Professionals & Admins wanting to upskill
- Freshers with basic IT knowledge
- Working professionals looking to switch to ServiceNow
- Project managers & consultants
- Aspirants aiming for ServiceNow certification in Hyderabad
ServiceNow Fast-Track Course Curriculum
Our fast-track program covers core and advanced ServiceNow modules, including:
1. Introduction to ServiceNow
- What is ServiceNow?
- Architecture & Cloud Concepts
- ServiceNow Editions and Licensing
What is ServiceNow?
ServiceNow is a leading cloud-based platform that provides IT Service Management (ITSM) and automates business processes across enterprise operations. It acts as a digital workflow platform that helps businesses streamline processes related to IT operations, employee workflows, customer service, security operations, HR services, and more.
At its core, ServiceNow offers a centralized platform known as the Now Platform, which enables organizations to:
- Automate routine tasks
- Improve operational efficiency
- Deliver a better end-user experience
- Enable rapid incident and request resolution
ServiceNow is highly scalable and supports integration with third-party tools, making it a preferred solution for medium to large enterprises looking to modernize their service delivery and operations.
ServiceNow Architecture & Cloud Concepts
The architecture of ServiceNow is built on a robust multi-instance cloud infrastructure, which ensures data isolation, high availability, and secure performance for each customer.
Core Components of ServiceNow Architecture:
- Now Platform – The foundation of ServiceNow that enables workflow automation and app development.
- Application Layer – Built-in applications for ITSM, ITOM, HRSD, and more.
- Database Layer – Uses MySQL-based RDBMS for storing data securely.
- User Interface (UI) – Accessible via web browsers and mobile apps, featuring role-based dashboards, forms, and portals.
- Integration Layer – Allows integration with tools like Azure, AWS, Jira, SAP, Salesforce, etc.
Cloud Concepts in ServiceNow:
- SaaS Delivery Model – ServiceNow is delivered as a Software-as-a-Service, reducing the need for local infrastructure.
- Multi-Tenant vs. Multi-Instance – Unlike other SaaS platforms, ServiceNow follows a multi-instance model, offering better customization and data security.
- High Availability & Redundancy – Built-in disaster recovery, regular backups, and redundancy at every level ensure 99.99% uptime.
ServiceNow Editions and Licensing
ServiceNow offers several editions tailored to organizational size, needs, and functionalities. Each edition comes with a different licensing model based on user roles and access levels.
Types of ServiceNow Editions:
- Standard Edition – Entry-level package focused on core ITSM capabilities.
- Professional Edition – Includes additional features like ITEM visibility, Virtual Agent, and Performance Analytics.
- Enterprise Edition – Best for large organizations needing advanced automation, machine learning, and full-suite capabilities.
- Custom Edition – Tailored to specific business needs with add-on modules and third-party integrations.
Licensing Models:
- Named User License – Based on the number of users who access the platform.
- Concurrent User License – Allows a specific number of users to access the system simultaneously.
- Role-Based Licensing – Different prices for roles such as ITIL users, developers, and administrators.
- Subscription-Based Pricing – Typically billed annually or monthly, depending on the contract.
2. ServiceNow Administration
- User & Group Management
- Roles and ACLs
- Tables, Forms, and Lists
3. ITSM Modules
- Incident, Problem & Change Management
- Request Fulfillment
- Knowledge Management
4. Service Catalog & Workflow
- Creating Catalog Items
- Approval Rules
- Workflow Editor & Flow Designer
Creating Catalog Items in ServiceNow
Catalog Items in ServiceNow are service offerings listed within the Service Catalog—a self-service portal where users can request IT services, hardware, software, or access to applications. Each item in the catalog acts like a product with specific request parameters.
Key Components of a Catalog Item:
- Item Name & Description – What service the item provides
- Variables – User inputs like dropdowns, checkboxes, or text fields
- Workflows – Automations triggered upon item request
- Approval Flow – Defines who approves the request
- Notifications – Alerts triggered for submission, approval, or fulfillment
Creating catalog items helps automate routine tasks such as password resets, email access, or new hire onboarding.
Defining Approval Rules in ServiceNow
Approval Rules in ServiceNow determine how and when requests, changes, incidents, or catalog items need approval—and who approves them. These rules ensure compliance, control, and accountability within IT processes.
How Approval Rules Work:
- Approvers can be users, groups, or dynamic roles based on request data
- Conditions define when an approval is triggered (e.g., request cost > ₹10,000)
- Escalation Rules notify alternate approvers if the original approver delays
- Multi-level Approval allows setting up sequential or parallel approval stages
Workflow Editor & Flow Designer in ServiceNow
ServiceNow offers two powerful tools to automate business logic: the Workflow Editor and the Flow Designer.
Workflow Editor (Legacy):
- A visual drag-and-drop tool used for building server-side business processes
- Commonly used in older versions of ServiceNow
- Ideal for designing complex approval chains, task assignments, and notifications
Flow Designer (Modern Approach):
- A low-code/no-code automation tool
- Enables citizen developers and IT teams to create and manage flows visually
- Integrates easily with REST APIs, external apps, and internal services
- Encourages reusability through Subflows, Data Pills, and Actions
Key Differences:
Feature
Workflow Editor
Flow Designer
Ease of Use
Requires scripting knowledge
Low-code, beginner-friendly
Availability
Legacy systems
Modern and recommended
Integration
Limited connectors
Extensive integration support
5. Scripting in ServiceNow
- Client & Server-side Scripting
- Business Rules, Script Includes
- UI Policies & Actions
6. Integrations & REST APIs
- MID Server & IntegrationHub
- REST & SOAP Integrations
MID Server & IntegrationHub in ServiceNow
ServiceNow is a powerful platform—but it doesn’t operate in isolation. To interact with external systems or legacy infrastructure, ServiceNow uses MID Server and IntegrationHub.
What is a MID Server?
A MID (Management, Instrumentation, and Discovery) Server is a Java application installed in your enterprise network. It acts as a bridge between ServiceNow (in the cloud) and your on-premise data sources.
Key Uses of MID Server:
- Discovery of hardware & software assets behind firewalls
- Orchestration of automated tasks on local systems (e.g., restart a server)
- Integration with on-premise databases, LDAP, SCCM, and more
- Secure communication without exposing your internal systems to the internet
What is IntegrationHub?
IntegrationHub is a low-code framework that allows users to connect ServiceNow to external systems and services using prebuilt or custom spokes.
Features of IntegrationHub:
- Drag-and-drop Flow Designer support
- Built-in Spokes for popular apps (e.g., Slack, Microsoft Teams, Jira, AWS)
- Custom REST/SOAP API integrations
- Data transformation and mapping logic
- Enables bi-directional communication between platforms
REST & SOAP Integrations in ServiceNow
To ensure seamless third-party system connectivity, ServiceNow supports industry-standard API protocols like REST and SOAP.
REST Integrations:
REST (Representational State Transfer) is a lightweight and widely used protocol that allows ServiceNow to communicate over HTTP.
REST API Use Cases:
- Create incidents or tickets from external apps
- Pull user details from HR or CRM systems
- Send alerts to chat tools like MS Teams
SOAP Integrations:
SOAP (Simple Object Access Protocol) is more rigid and suited for legacy systems. ServiceNow can act as both:
- SOAP Provider (receives messages)
- SOAP Consumer (sends requests)
SOAP API Use Cases:
- Integrate with banking systems, ERP platforms, or government APIs
- Support legacy enterprise solutions that don’t use REST
7. Real-Time Projects
- End-to-End Implementation Project
- Admin Tasks & Automation Use Cases
ServiceNow Certification Support
Online IT Guru provides complete assistance to help you crack the ServiceNow CSA (Certified System Administrator) and CIS certifications. Our trainers guide you through exam preparation, mock tests, and key concepts.
Certifications Covered:
- ServiceNow CSA (System Administrator)
- CIS - ITSM, HRSD, CSM
- CMDB & Discovery
Why Hyderabad Professionals Prefer Online IT Guru
Hyderabad is a thriving hub for IT companies, including ServiceNow partner firms and MNCs looking for certified professionals. With Live instructor-led classes, offline support, and flexible fast-track options, Online IT Guru has emerged as a top-rated ServiceNow training institute in Hyderabad.
Career Opportunities After ServiceNow Fast-Track Training
Post-completion, you can apply for roles like:
- ServiceNow Developer
- ServiceNow Administrator
- ITSM Consultant
- ServiceNow Business Analyst
- Workflow Designer
- Technical Architect
Our placement team in Hyderabad helps connect you with recruiters and hiring partners.
Tools & Features You’ll Learn:
- ServiceNow Studio & Flow Designer
- ACLs & Glide System
- Update Sets
- UI Actions & Script Includes
- MID Server Setup
- IntegrationHub
- Reports & Dashboards
Why Online IT Guru is the Best Choice for ServiceNow Training in Hyderabad
- 10+ Years of Training Excellence
- Certified & Industry-Backed Trainers
- Real-Time Case Studies & Scenarios
- Affordable Pricing & EMI Options
- Access to Community Forums & Alumni Network
Frequently Asked Questions – ServiceNow Fast-Track Training in Hyderabad
1. What is the duration of ServiceNow Fast-Track training in Hyderabad?
The ServiceNow Fast-Track training at Online IT Guru typically lasts between 2 to 4 weeks, depending on the batch type and your prior experience. The course is designed to deliver comprehensive training in a shorter time frame without compromising on quality.
2. Who should take up the ServiceNow fast-track course in Hyderabad?
This course is ideal for IT professionals, system administrators, fresh graduates, or anyone looking to switch to ServiceNow roles quickly. It is especially suited for those who want to complete the training in a shorter span and enter the job market faster.
3. What is covered in the ServiceNow fast-track training syllabus?
The course includes ServiceNow basics, ITSM modules, scripting, service catalog, workflows, CMDB, and integrations. It also includes real-time projects and preparation for ServiceNow CSA and CIS certifications.
4. Is this ServiceNow fast-track training available offline in Hyderabad?
While most of the batches are live online, Offline and one-on-one fast-track sessions may be arranged in Hyderabad on a request basis, depending on trainer availability.
5. How is this fast-track ServiceNow course different from regular training?
The fast-track model is accelerated and intensive, allowing students to complete the same course content in less time, with daily extended sessions, ideal for working professionals or urgent upskilling needs.
6. Will I get certification after completing the ServiceNow fast-track course?
Yes. After course completion, you will receive an industry-recognized course completion certificate from Online IT Guru. Additionally, we provide full guidance and mock tests to help you pass ServiceNow CSA and other official certifications.
7. What are the job opportunities after completing this training in Hyderabad?
Post training, you can apply for roles such as ServiceNow Administrator, Developer, ITSM Consultant, and Technical Support Engineer. Hyderabad has a growing number of companies hiring for ServiceNow-skilled professionals.
8. Do you provide placement assistance after ServiceNow fast-track training?
Yes. Online IT Guru offers 100% job assistance including resume building, interview preparation, and referrals to Hyderabad-based companies and ServiceNow partners.
9 Can I take ServiceNow fast-track training on weekends?
Absolutely. We offer weekend fast-track batches, ideal for working professionals. Classes are typically held on Saturdays and Sundays, with extended hours to complete the modules faster.
10 What is the fee for ServiceNow fast-track training in Hyderabad?
The course fee varies depending on the batch type (weekday/weekend, online/offline). However, we offer affordable pricing, EMI options, and combo course discounts. Contact us for the latest fee details and offers.