Master ServiceNow with the Best Classroom Training in Hyderabad
Looking for the best ServiceNow offline training in Hyderabad? Join Online IT Guru and gain hands-on experience with real-time projects, expert mentorship, and 100% placement assistance. Our ServiceNow classroom training in Hyderabad is designed to make you job-ready by equipping you with essential technical and functional knowledge of the ServiceNow platform.
Course Highlights – ServiceNow Offline Training Hyderabad
- Location: Hitech City, Hyderabad
- Mode: Instructor-led Classroom Training
- Duration: 6-8 Weeks
- Certification: ServiceNow Course Completion Certificate
- Placement: Dedicated Placement Support
- Projects: Real-Time Projects & Case Studies
- Backup Classes: Available for Missed Sessions
Why Choose Online IT Guru for ServiceNow Offline Training?
Online IT Guru is one of the best ServiceNow training institutes in Hyderabad, offering offline courses tailored to both beginners and professionals. With a team of industry experts and MNC professionals, our ServiceNow training is structured to meet corporate standards and market demands.
Key Benefits of Our ServiceNow Classroom Training:
- 35+ Hours of Classroom Instruction
- Real-time Examples & Use Cases
- Access to Labs & Practice Exercises
- Resume Preparation & Mock Interviews
- Post-Training Mentor Support
- Batch WhatsApp Group for Discussion & Updates
What is ServiceNow?
ServiceNow is a powerful cloud-based IT Service Management (ITSM) platform used to streamline and automate enterprise workflows across IT, HR, Finance, and Operations. Initially launched as an ITSM tool, it has evolved into a comprehensive enterprise service platform with modules in:
- IT Operations Management (ITOM)
- IT Business Management (ITBM)
- Customer Service Management (CSM)
- Governance, Risk, and Compliance (GRC)
- ServiceNow Development and Custom App Creation
By mastering ServiceNow, you gain in-demand skills for roles like ServiceNow Developer, Administrator, Business Analyst, and Implementation Specialist.
In-Depth Overview of Key ServiceNow Modules
As part of our ServiceNow offline training in Hyderabad, we cover the most in-demand modules that form the core of enterprise digital transformation using ServiceNow:
IT Operations Management (ITOM)
ITOM helps organizations gain visibility into infrastructure and services, ensuring high availability and performance. It automates IT operations across data centers and the cloud, allowing IT teams to proactively detect and resolve issues. Key components include:
- Discovery of infrastructure components
- Event Management
- Operational Intelligence
- Cloud Management and orchestration
With ITOM, you can reduce outages, optimize infrastructure, and automate routine tasks.
IT Business Management (ITBM)
ITBM is focused on aligning IT strategy with business goals. It helps prioritize projects, manage resources, and improve service delivery. ITBM enables organizations to:
- Track project portfolios
- Allocate budgets and resources effectively
- Analyze ROI on IT investments
- Align demand with capacity
Learn how ITBM brings transparency and agility to IT project planning and execution.
Customer Service Management (CSM)
CSM transforms customer experiences by resolving issues faster and connecting customer service with other departments. It ensures seamless support across multiple channels with self-service, AI, and automation tools. This includes:
- Omnichannel support integration
- Knowledge Management
- Case and problem tracking
- Proactive customer issue resolution
CSM goes beyond traditional help desks to deliver proactive, connected customer support.
Governance, Risk, and Compliance (GRC)
GRC in ServiceNow enables organizations to manage regulatory compliance, mitigate risks, and automate audits. It provides real-time insights into controls, policies, and compliance posture. Core areas include:
- Policy and Compliance Management
- Risk Identification and Mitigation
- Audit Management
- Regulatory Change Management
GRC ensures your business remains secure, compliant, and audit-ready.
ServiceNow Development and Custom App Creation
This module is perfect for aspiring developers and admins who want to build custom applications on the Now Platform. You’ll learn to:
- Create scoped applications
- Use Flow Designer and Studio IDE
- Script with JavaScript (Server & Client-side)
- Leverage APIs and integrations
Mastering ServiceNow development enables you to tailor the platform to specific business needs.
These modules are crucial for anyone pursuing a career in ServiceNow development, administration, or consulting. Our offline training ensures you gain hands-on experience with each one through live labs, use cases, and projects.
Who Can Join This ServiceNow Course?
Our offline ServiceNow training in Hyderabad is ideal for:
- Fresh Graduates seeking ITSM roles
- Working professionals aiming to switch to ServiceNow
- IT Admins & Developers looking to upskill
- Business Analysts & Project Managers
- Candidates preparing for ServiceNow certification in Hyderabad
ServiceNow Offline Course Curriculum
Our curriculum is aligned with global ServiceNow certification standards and includes:
ServiceNow Admin Module
- Introduction to ServiceNow Platform
- User & Group Administration
- Roles and Permissions
- Incident, Change & Problem Management
- Service Catalog Management
ServiceNow Developer Module
- Scripting in ServiceNow: Business Rules, UI Policies
- Client Scripts & Server Scripts
- Workflows & Flow Designer
- Integrations using REST/SOAP APIs
- Application Development & Customizations
Advanced Scripting and Customization in ServiceNow
Our ServiceNow offline training in Hyderabad includes hands-on sessions on scripting, integrations, and application development—essential skills for becoming a proficient ServiceNow developer or administrator. Here’s what you’ll master:
Scripting in ServiceNow: Business Rules & UI Policies
Scripting is the backbone of automation in ServiceNow. You’ll learn how to write and apply Business Rules to automate server-side logic and enforce data consistency.
- Business Rules: Server-side scripts triggered on record actions (create, update, delete).
- UI Policies: Declarative tools that dynamically change form behavior on the client side (hide/require fields, make fields read-only, etc.).
These tools help streamline workflows and ensure your data behaves as expected in real-time.
Client Scripts & Server Scripts
Understanding the difference between client-side and server-side scripting is critical in building responsive and scalable applications.
- Client Scripts: Run in the browser to enhance form usability (e.g., onLoad, onChange scripts).
- Server Scripts: Execute on the server to handle complex logic, data processing, and integrations.
You'll write JavaScript-based scripts to manage both frontend and backend behavior across ServiceNow modules.
Workflows & Flow Designer
Automate processes using Workflows and the low-code Flow Designer interface.
- Workflows: Visual designer to create multi-step automated processes like approvals or task assignments.
- Flow Designer: Modern, intuitive alternative to workflows, perfect for automating processes without deep coding.
These tools help create end-to-end automation across ITSM, HR, CSM, and more.
Integrations using REST/SOAP APIs
Learn how to connect ServiceNow with external systems using APIs and integration tools.
- REST API: Lightweight, widely used for integrating modern web applications.
- SOAP API: Enterprise-grade legacy protocol supported for backward compatibility.
You'll work on real-world scenarios such as integrating ServiceNow with tools like Jira, Azure, or external databases.
Application Development & Customizations
Get hands-on experience in ServiceNow application development, including:
- Creating custom tables, forms, and UIs
- Using ServiceNow Studio IDE
- Developing scoped applications
- Implementing role-based security
- Deploying custom apps on the Now Platform
This module prepares you to build enterprise-grade apps tailored to specific business needs.
These skills are not only vital for job roles like ServiceNow Developer, Technical Consultant, and Admin, but they also equip you to build custom solutions, automate tasks, and integrate systems confidently.
Real-Time Projects
- Hands-on projects simulating real-world enterprise scenarios
- Build and deploy custom apps on the ServiceNow platform
ServiceNow Certification Support
We offer full assistance to help you clear official ServiceNow Administrator & Developer Certifications. With expert guidance and mock tests, you'll be well-prepared to pass the exams on your first attempt.
Placement Assistance You Can Rely On
Online IT Guru offers 100% placement assistance for our ServiceNow students through:
- Resume Building Sessions
- One-on-One Career Counseling
- Interview Preparation Workshops
- Job Referrals to 200+ Hiring Partners
- Resume Circulation to Top MNCs in Hyderabad & PAN India
Tools & Platforms Covered
- ServiceNow Platform
- Flow Designer
- REST API Explorer
- ServiceNow Studio
- Script Debugger
- Visual Task Boards
Key Tools & Features of the ServiceNow Platform
Our ServiceNow offline training in Hyderabad goes beyond the basics by offering hands-on experience with core tools and utilities in the ServiceNow ecosystem. These powerful features help streamline development, automate workflows, and enhance overall productivity on the Now Platform.
ServiceNow Platform Overview
The Now Platform is the foundation for all ServiceNow applications, offering a single, scalable architecture for ITSM, HR, CSM, and custom applications. It enables developers and administrators to build enterprise-grade applications using low-code/no-code tools as well as advanced scripting.
With our training, you’ll gain a deep understanding of how to leverage the Now Platform to deliver modern digital workflows across your organization.
Flow Designer
The Flow Designer is a powerful, no-code tool that lets you automate processes using drag-and-drop logic.
- Design end-to-end workflows visually
- Use triggers, conditions, and actions to automate tasks
- Replaces older workflow editor for most new automation needs
Ideal for process automation in ITSM, HR, and beyond—with little to no scripting required.
REST API Explorer
The REST API Explorer is a built-in tool for testing and learning ServiceNow’s REST APIs.
- Easily make test API calls within the platform
- View available endpoints, headers, and request/response examples
- Useful for building integrations with third-party systems
A critical tool for developers working on ServiceNow integrations and data exchange.
ServiceNow Studio
ServiceNow Studio is the Integrated Development Environment (IDE) used for building scoped applications.
- Create, manage, and edit applications in a structured environment
- Supports scripting, UI development, table creation, and more
- Organizes app files for better development workflow
Studio helps streamline app creation, especially for those building custom solutions on the Now Platform.
Script Debugger
The Script Debugger is a developer tool used to debug server-side scripts in real-time.
- Step through Glide scripts line by line
- Inspect variable values and execution flow
- Identify and fix errors quickly
A must-have tool for ServiceNow developers to ensure robust, bug-free customizations.
Visual Task Boards (VTBs)
Visual Task Boards provide a drag-and-drop interface to manage tasks in a Kanban-style view.
- Organize and prioritize work visually
- Move tasks between columns (e.g., To Do, In Progress, Done)
- Customize boards for Incident, Change, Problem, and other modules
Great for improving team collaboration, project visibility, and agile work management within ServiceNow.
These tools are integral to mastering ServiceNow development, administration, and process automation. Our offline classroom training in Hyderabad ensures that every learner gets real-time project exposure using these tools in lab sessions.
What Makes Us Different?
- 12+ Years of Training Excellence
- 10,000+ ServiceNow Professionals Trained
- Global Clientele & Corporate Training Experience
- Trainers with 10+ Years of Domain Expertise
- Access to LMS with Recorded Sessions & Study Material
Enroll Today – Limited Seats Only!
Take the first step toward a rewarding career in cloud-based ITSM. Join our ServiceNow classroom training in Hyderabad and get hands-on, job-ready skills with real-time project exposure.
Frequently Asked Questions (FAQs)
What is ServiceNow and why is it important in today’s IT industry?
ServiceNow is a cloud-based platform that helps automate and manage digital workflows across IT, HR, customer service, security operations, and more. It's widely used for IT Service Management (ITSM) and supports enterprise-level automation, making professionals with ServiceNow skills highly valuable in the job market.
Why should I choose offline ServiceNow training in Hyderabad?
Choosing offline classroom training in Hyderabad offers hands-on learning, instructor-led guidance, real-time project exposure, peer networking, and immediate doubt resolution—all crucial for mastering ServiceNow concepts effectively. Hyderabad is also a major IT hub, enhancing your placement opportunities.
What modules are covered in the ServiceNow offline training?
Our training covers a comprehensive range of ServiceNow modules, including:
- ITSM (Incident, Problem, Change Management)
- ITOM, ITBM, GRC
- ServiceNow Development
- Scripting (Client & Server-side)
- Flow Designer, REST API Explorer, and ServiceNow Studio
Is coding knowledge required to learn ServiceNow?
No prior coding experience is required to start learning ServiceNow. The platform offers low-code/no-code tools like Flow Designer and Visual Task Boards. However, knowledge of JavaScript is helpful when working on scripting, custom app development, or integrations.
What are the job roles available after ServiceNow training?
Post-training, you can apply for various job roles such as:
- ServiceNow Developer
- ServiceNow Administrator
- ITSM Consultant
- Workflow Automation Specialist
- Integration Engineer
- Platform Support Engineer
How does ServiceNow support integrations?
ServiceNow supports powerful integrations using REST and SOAP APIs. Tools like REST API Explorer and IntegrationHub allow seamless data exchange between ServiceNow and other enterprise applications like SAP, Jira, Azure, and Salesforce.
What tools will I learn in the ServiceNow offline training?
You will gain in-depth exposure to:
- Flow Designer – Visual automation of workflows
- Script Debugger – Real-time debugging of server-side scripts
- ServiceNow Studio – Application development workspace
- Visual Task Boards – Agile task management tool
- REST API Explorer – Integration testing and validation tool
What is the average salary of a ServiceNow professional in Hyderabad?
Entry-level ServiceNow professionals in Hyderabad earn between ₹4.5 to ₹6 LPA, while experienced professionals and developers can command salaries ranging from ₹10 to ₹20+ LPA, depending on skillset, certifications, and domain expertise.
Are there any certifications associated with ServiceNow training?
Yes, after completing the training, you can prepare for globally recognized ServiceNow certifications such as:
- Certified System Administrator (CSA)
- Certified Application Developer (CAD)
- Certified Implementation Specialist (CIS)
How does ServiceNow compare to other ITSM tools like BMC Remedy or Jira Service Management?
ServiceNow stands out due to its:
- Unified cloud platform
- Intuitive user interface
- Low-code customization options
- Advanced AI & analytics features
- Scalable integration capabilities
Does the training include real-time projects?
Yes, our ServiceNow offline training in Hyderabad includes hands-on, real-time projects that simulate enterprise scenarios. This helps bridge the gap between theoretical knowledge and practical implementation.