PEGA CPDC Training Program with Certification

Acquire the important skills needed for designing and implementing intelligent customer decisioning solutions leveraging the power of Artificial Intelligence by enrolling in this advanced Pega CPDC training program. This Pega CPDC training program has been created specially for systems architects, decisioning consultants, marketing operations managers and technical consultants, interested in getting hands-on experience of configuring Pega Customer Decision Hub (CDH) to enable real time personalization of customer interactions in an omni-channel setting. Through structured modules of this pega cpdc certification program, you will be able to master the skills required for configuring the Next-Best-Action (NBA) Designer - learning how to formulate the problem statement, groups, actions, and treatments for the personalized customer journey. Get a detailed understanding about formulating Engagement Policies (Eligibility, Applicability, and Suitability rules), configuring Contact policies to avoid offer over-exposure, and configuring AI arbitration rules on the basis of business value, leverage and context relevance. In addition to this, this training program also offers you knowledge on formulating dynamic decision strategy frameworks, predictive and adaptive analytics models, interaction history management and 1:1 customer engagement strategy implementation.