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Post By Admin Last Updated At 2025-06-10
ServiceNow Course with Mentoring Sessions – Comprehensive Guide by Online IT Guru

Introduction to ServiceNow and Its Growing Demand

ServiceNow is a leading cloud-based platform that automates IT service management (ITSM), streamlining enterprise workflows and improving operational efficiency. As businesses worldwide adopt digital transformation, the demand for skilled ServiceNow professionals continues to grow rapidly.

To help aspirants leverage this opportunity, Online IT Guru offers a ServiceNow course with mentoring sessions designed for beginners, developers, and administrators. This training not only covers essential ServiceNow concepts but also provides personalized mentorship to help you grasp complex topics and gain real-world expertise.

Why Choose a ServiceNow Course with Mentoring Sessions?


Learning ServiceNow through traditional courses can be overwhelming due to its extensive modules and hands-on requirements. This is where mentoring sessions become invaluable:

  • Personalized Guidance: Mentors provide one-on-one assistance to clarify doubts and customize learning paths.

  • Real-time Problem Solving: Interactive mentoring helps resolve issues instantly, enhancing practical knowledge.

  • Career Advice: Mentors share insights on certification, job preparation, and industry trends.

  • Confidence Building: Regular feedback boosts learners’ confidence in applying ServiceNow skills.

  • Project Assistance: Get help with live projects and assignments under expert supervision.

Course Highlights at Online IT Guru


1. Comprehensive Curriculum Covering Key ServiceNow Modules

1. Introduction to ServiceNow and Cloud Concepts

This module introduces you to the ServiceNow platform, explaining its purpose as a cloud-based service management tool. You’ll learn about the fundamentals of cloud computing, how ServiceNow operates on the cloud, ServiceNow Online Training in Hyderabad and why cloud technology is essential for modern IT service management.

2. ServiceNow ITSM (Incident, Problem, Change Management)

This section focuses on core IT Service Management (ITSM) processes within ServiceNow:

  • Incident Management: How to quickly resolve unplanned service disruptions.

  • Problem Management: Identifying root causes to prevent recurring incidents.

  • Change Management: Managing changes in IT infrastructure with minimal risk.

These processes help organizations deliver consistent IT services efficiently.

3. ServiceNow Development (Scripting, UI Policies, Client and Server Scripts)

Here, you dive into customizing ServiceNow by writing scripts:

  • Scripting: Using JavaScript to extend platform functionality.

  • UI Policies: Rules that control how forms behave and appear.

  • Client Scripts: Scripts that run on the user’s browser to enhance UI experience.

  • Server Scripts: Scripts that run on the server to handle business logic and data manipulation.

This development knowledge allows tailoring ServiceNow to specific business needs.

4. Service Catalog and Workflow Automation

This module teaches how to create and manage service catalogs (user-friendly lists of IT services) and automate workflows. You’ll learn how to design automated approval processes, task assignments, and other business workflows that increase efficiency and reduce manual effort.

5. ServiceNow Reporting and Dashboards

Reporting is vital for monitoring and decision-making. This section covers how to create reports and dashboards to visualize data, track performance metrics, and generate insights about IT services and business processes.

6. ServiceNow Administration and Configuration

This topic focuses on configuring the ServiceNow environment to meet organizational requirements. It covers user roles, access controls, system settings, and basic platform administration tasks to ensure smooth operation and security.

7. Integration and API Basics

ServiceNow often needs to connect with other systems. This section introduces you to integration techniques and APIs (Application Programming Interfaces), teaching how ServiceNow communicates with external applications for data exchange and process automation.


2. Hands-on Lab Practice

Practical exercises using the latest ServiceNow platform environment prepare you for real job scenarios.

3. Live Mentoring Sessions

Weekly live sessions with industry experts allow interactive learning and personalized support.

4. Mock Interviews and Resume Building

Mentors conduct mock interviews and review resumes to ensure you’re job-ready.

5. Certification Guidance

Complete preparation for ServiceNow Certified System Administrator (CSA) and Developer exams.

Who Should Enroll in This ServiceNow Course?


  • IT Professionals: Seeking to upskill in ServiceNow to enhance their roles.

  • Developers: Want to build expertise in ServiceNow application development.

  • Freshers and Graduates: Looking to start a career in IT service management.

  • Project Managers & Administrators: Who want to streamline processes using ServiceNow.

  • Career Switchers: Interested in moving into ServiceNow development or administration.

Benefits of Learning ServiceNow with Mentorship at Online IT Guru


Personalized Learning Experience

Unlike self-paced courses, mentoring allows tailored support addressing your unique challenges.

Faster Learning Curve

Get immediate answers and feedback, which accelerates your understanding and retention.

Access to Industry Experts

Learn from mentors with years of real-world ServiceNow implementation experience.

Networking Opportunities

Mentors connect you with potential employers and professional communities.

Increased Job Placement Success

Mentored learners tend to perform better in interviews and secure roles faster.

Course Format and Duration


  • Mode: Online live interactive sessions

  • Duration: 6 to 8 weeks (flexible batches available)

  • Mentoring: Weekly one-on-one mentoring plus group discussion sessions

  • Assignments: Regular hands-on projects with mentor review

How Online IT Guru Supports Your ServiceNow Career Journey


  • 24/7 Access to Learning Materials – Course videos, slides, and practice exercises are available anytime.

  • Doubt Resolution Forums – Dedicated support forums monitored by mentors.

  • Job Assistance Program – Placement support including interview scheduling and employer referrals.

  • Continuous Learning – Post-course mentoring and refresher sessions to keep you updated.

How to Enroll in the ServiceNow Course with Mentoring Sessions?

  1. Visit the Online IT Guru website and select the ServiceNow course page.

  2. Choose a batch that fits your schedule.

  3. Complete the registration and payment process.

  4. Receive access to course materials and schedule your first mentoring session.

  5. Begin your journey to become a certified ServiceNow professional!


Enrolling in the ServiceNow course with mentoring sessions at Online IT Guru is the best step toward mastering ServiceNow efficiently and effectively. With personalized mentorship, hands-on labs, certification preparation, and career support, you are equipped for a successful ServiceNow career. Don’t miss the chance to learn from experts and accelerate your IT service management journey with us.

FAQs: ServiceNow Course with Mentoring Sessions


1. What is the benefit of mentoring in the ServiceNow course?

Mentoring provides personalized guidance, real-time doubt solving, and career advice, enhancing your learning experience and job readiness.

2. Is prior IT experience required to join this course?

No, the course is designed for beginners as well as experienced professionals.

3. How are the mentoring sessions conducted?

Mentoring sessions are live, online, interactive one-on-one or group sessions led by ServiceNow industry experts.

4. Will I get hands-on practice during the course?

Yes, the course includes practical labs and live projects to ensure hands-on experience.

5. Does this course help with ServiceNow certification?

Absolutely. The course curriculum aligns with ServiceNow Certified System Administrator and Developer exams.

6. Can I interact with mentors outside scheduled sessions?

Yes, there are forums and chat support for doubt clearance anytime.

7. What job roles can I expect after completing this course?

You can apply for roles such as ServiceNow Developer, Administrator, ITSM Consultant, and Workflow Specialist.

8. Is there placement assistance available?

Yes, Online IT Guru provides dedicated placement support including mock interviews and resume reviews.

9. How flexible are the batch timings?

We offer weekday, weekend, and customized batches to accommodate your schedule.

10. How long will I have access to the course materials?

You get lifetime access to course materials and ongoing mentor support for continuous learning.