Welcome to Online IT Guru, your premier destination for comprehensive ServiceNow platform training in Hyderabad. Whether you're a fresher aiming to start your career in IT service management or a professional seeking to upgrade your skills, our tailored ServiceNow training program is designed to meet all your learning needs.
ServiceNow has become one of the leading cloud-based platforms that help businesses automate IT service management (ITSM) and streamline enterprise workflows. As the demand for skilled ServiceNow professionals surges globally and especially in Hyderabad, mastering this platform can open doors to lucrative job opportunities.
At Online IT Guru, we offer an industry-aligned ServiceNow platform training course with a strong focus on practical, hands-on learning. Our expert trainers, ServiceNow Online Training in Hyderabad real-time projects, and dedicated placement assistance make us the top choice for learners looking to build a successful career in ServiceNow.
Why Choose Online IT Guru for ServiceNow Platform Training in Hyderabad?
- Expert Trainers: Learn from certified ServiceNow professionals with years of industry experience.
- Hands-on Learning: Practice with live projects and real-world scenarios to ensure you gain practical skills.
- Comprehensive Curriculum: Our syllabus covers all essential modules including ServiceNow administration, development, workflows, and integrations.
- Flexible Learning Options: Choose from weekday/weekend batches, live online sessions, or self-paced learning as per your convenience.
- Lifetime Access: Get lifetime access to learning materials, recordings, and assignments for continuous revision.
- 24/7 Support: Round-the-clock support to assist you with course doubts and technical issues.
- Certification Preparation: Get full guidance to clear official ServiceNow certification exams.
- 100% Placement Assistance: Benefit from our extensive network of clients and recruitment partners in Hyderabad and worldwide.
What is the ServiceNow Platform?
ServiceNow is a cloud-based platform designed for enterprise IT service management (ITSM). It automates IT business management processes, enabling organizations to deliver seamless IT services efficiently. The platform offers various modules such as incident management, change management, problem management, asset management, and more.
The platform is widely used across industries to improve IT operations, reduce manual workloads, and enhance productivity. Learning ServiceNow equips professionals with the ability to customize and automate these workflows, making them invaluable assets to any organization.
ServiceNow Platform Training Course Overview
Our ServiceNow platform training Hyderabad covers the fundamental and advanced concepts you need to master the platform:
1. Introduction to ServiceNow: Understand platform architecture, SaaS, and cloud concepts
This module covers the basics of what ServiceNow is and how it works. You will learn about:
- Platform Architecture: How the ServiceNow platform is structured internally—its layers, database, and user interface.
- SaaS (Software as a Service): Understanding how ServiceNow is delivered over the internet as a cloud-based service, meaning you don’t need to install software locally.
- Cloud Concepts: Basic cloud computing ideas such as scalability, multi-tenancy, and security, which are foundational to how ServiceNow operates in the cloud environment.
This helps learners grasp why ServiceNow is a powerful IT service management tool and how it fits into modern cloud ecosystems.
2. Basic Administration: User management, roles, groups, and access control
In this part, you’ll learn how to manage users and control who can do what on the platform:
- User Management: Creating and managing user accounts in ServiceNow.
- Roles: Assigning roles that define what actions a user can perform.
- Groups: Organizing users into groups for easier management and workflow.
- Access Control: Setting permissions to restrict or allow access to data and functions to protect sensitive information.
These basics are essential for maintaining security and proper usage within an organization.
3. Advanced Administration: Service catalog, workflows, notifications, SLA management
This module dives deeper into the platform’s administration features:
- Service Catalog: Creating and managing catalogs of IT services users can request.
- Workflows: Automating sequences of tasks, approvals, and notifications to streamline business processes.
- Notifications: Setting up alerts and emails to keep users informed.
- SLA (Service Level Agreement) Management: Defining and tracking agreements on how quickly services should be delivered.
This allows admins to automate and optimize service delivery efficiently.
4. ServiceNow Development: Script includes, business rules, client scripts, UI policies
This section focuses on customizing and extending the platform using scripting:
- Script Includes: Reusable server-side scripts that help modularize code.
- Business Rules: Server-side logic that runs when records are inserted, updated, or deleted.
- Client Scripts: Scripts that run on the client side (browser) to control form behavior.
- UI Policies: Rules to dynamically change form fields (like making a field mandatory or read-only based on conditions).
Development skills help customize workflows and business logic to fit specific organizational needs.
5. Customization: Forms, tables, UI actions, and dashboards customization
Here, you learn to tailor the platform interface and data structures:
- Forms: Customizing the data entry screens for different business processes.
- Tables: Creating and modifying database tables to store necessary information.
- UI Actions: Buttons and links that trigger specific actions on forms or lists.
- Dashboards: Visualizing key metrics and reports to monitor performance in real-time.
Customization enhances usability and makes the platform more aligned with business requirements.
6. Integrations: Integration with external systems via REST, SOAP APIs
ServiceNow often needs to connect with other software or systems:
- REST APIs: Modern web services for exchanging data with other applications.
- SOAP APIs: An older but still widely used protocol for system integrations.
Learning to set up these integrations enables ServiceNow to work seamlessly within a company’s broader IT ecosystem.
7. ServiceNow Reporting and Analytics: Generating reports, dashboards, and performance analytics
This module teaches how to measure and analyze data:
- Reports: Creating detailed and summary reports to understand data trends.
- Dashboards: Aggregated views that show key performance indicators (KPIs) and real-time stats.
- Performance Analytics: Advanced analytics for tracking service delivery efficiency over time.
These tools help decision-makers monitor services and improve IT operations continuously.
8. Real-time Projects: Gain experience through live projects simulating real enterprise scenarios
Practical experience is crucial. This module provides:
- Hands-on projects that mimic real-world business problems and workflows.
- Opportunities to apply what you’ve learned across administration, development, customization, and integration.
- Experience working on end-to-end processes that IT departments typically handle.
These projects build confidence and prepare you for actual job roles by simulating the working environment.
Who Can Enroll in ServiceNow Platform Training?
Our course is ideal for:
- Fresh graduates looking to start a career in ServiceNow.
- IT professionals seeking to transition into ServiceNow roles.
- Developers and system administrators wanting to upskill.
- Business analysts and project managers who work closely with ITSM platforms.
- Anyone with a basic understanding of databases and IT concepts.
ServiceNow Platform Training Course Features
1. Industry-Driven Curriculum
Our syllabus is crafted to match the current industry requirements, helping you learn the most relevant skills.
2. Live Interactive Sessions
Engage in live training with real-time problem-solving sessions and doubt clearing.
3. Hands-on Labs and Assignments
Apply concepts practically with continuous assignments and lab exercises.
4. Certification Guidance
We prepare you thoroughly for ServiceNow certification exams, increasing your employability.
5. Job Placement Support
Leverage our placement assistance with resume building, interview preparation, and direct referrals.
6. Flexible Learning
Attend classes online from anywhere in Hyderabad or join self-paced modules at your convenience.
Career Opportunities After ServiceNow Platform Training
Completing the ServiceNow platform training can lead to diverse roles such as:
- ServiceNow Developer
- ServiceNow Administrator
- ITSM Analyst
- ServiceNow Consultant
- Workflow Automation Specialist
- Integration Specialist
Hyderabad is one of the fastest-growing IT hubs, and skilled ServiceNow professionals are in high demand by multinational corporations and startups alike.
How to Enroll in ServiceNow Platform Training Hyderabad?
Enrolling with Online IT Guru is simple:
- Visit our website or contact our support team at +91 955 010 2466.
- Choose your preferred batch and training mode.
- Complete the registration and payment process.
- Get access to the LMS and begin your training journey.
If you're serious about building a career in the IT service management domain, ServiceNow platform training in Hyderabad from Online IT Guru is the perfect choice. With expert trainers, industry-relevant curriculum, hands-on projects, and 100% job assistance, you will be fully prepared to excel as a ServiceNow professional.
FAQs About ServiceNow Platform Training Hyderabad
1. What is the duration of the ServiceNow platform training course?
Our course spans 35+ hours of live training, supplemented by assignments and projects, typically completed in 4 to 6 weeks.
2. Do you provide hands-on experience during the course?
Yes, we provide extensive hands-on training with real-time projects to build your practical skills.
3. Is prior IT experience required to join this training?
No, beginners with basic database knowledge and IT fundamentals can enroll and start learning.
4. Will I receive a certification after completing the course?
Yes, you will earn a certification from Online IT Guru and full support to clear official ServiceNow certification exams.
5. Do you offer placement assistance in Hyderabad?
Absolutely. We have a dedicated placement team that helps you with resume building, interview prep, and job referrals.
6. Are the classes available online or only offline in Hyderabad?
We offer flexible learning options including live online classes accessible anywhere in Hyderabad and beyond.
7. What are the payment options for the course?
We accept multiple payment methods and offer installment plans to ease your enrollment.
8. Can I access the course material after completion?
Yes, you get lifetime access to all course materials, recordings, and resources.
9. How many projects will I work on during the training?
You will work on at least two live projects that simulate real enterprise use cases.
10. Who are the trainers for this course?
Our trainers are certified ServiceNow professionals with years of practical industry experience.