Azure bot service is an AI Chatbot, which is provided as a service on the Azure cloud. With this service, we can add intelligent agents and no need for developing our own AI. We can add this service to Microsoft Skype for Business, Cortana, websites, emails and many more.
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1. What is Azure bot?
An Azure bot is a program or a script of a computer programming language on a network that interacts with a user. You can build a bot on your own with Azure.
Especially Microsoft Azure provides a software development kit (SDK) and tools for bot developers. By that, they can add bots to websites in the way of Azure Bot Builder. The Bots, which are made with help of Azure Bot builder, were automatically added to the Directory of Microsoft. In other words, this Bot service also supports the bots that are designed in C, Javascript, Java, Python.
a)Microsoft made this service available for Developers:
It introduced this service two years ago. Every Company can design this chatbot for many different purposes, and known as cognitive language understanding Service (LUIS).
b)Design your Knowledge Bot:
A knowledge Bot made to offer information virtually on anything. For Instance, one Knowledge Bot can answer, questions related to technology, and other bots answer questions related to physics. So it gives us an option to create our own bot. According to our needs, we design them in a bot app.
c)Bot Working Principles:
Generally, a bot is nothing but an application (app) that interacts with you in a conversational way. By using graphics, text, speech. Every Communication between, bot and user will generate activity. As an illustration Bot Framework service is the component of it. However, this bot sends signals to User bot, which connected to Facebook and many more.
2.Types of Azure Chatbots:
a)Commerce Chatbot:
b)Information Chatbot:
c)Enterprise Productivity Chatbot:
Now we will discuss Each and every Chatbot in detail.
a)Commerce Chatbot:
Specifically, Commerce chatbots deal with the banking sector, hotels, finance and many more. For example, if we use the bot to work with mobile banking and sending emails, and interacting with customers via Phone calls by using the Azure Active Directory and cognitive services.
b)Information Chatbot:
The name itself tells that, it is an informational chatbot, this bot can answer the questions that you ask. For example, we can take FAQ questions.
c)Enterprise productivity Chatbot:
We know that with azure bot service, we can easily mix language understanding to design powerful company bots. By this, the organizations can finish their common work activities, Most important by integrating with External systems like office 365.
4. What are the services offered by Azure Bot?
Bot Enlargement and Formation of channels in Azure. Framework service BFS, this will receive and send messages and events between the channels and bots. Bot framework Tools will cover point to point Bot Development and Flow of work.
We have Bot Framework SDK for Initiating and developing bots. As an illustration, these bots will use the services of Azure cloud storage. In the Same fashion it cognitive Services to design intelligent applications.
5. How can you Design an Intelligent Bot?
With language Understanding, we get the best language understanding bots. So we have to program the language understanding process into Bots. Most Important Enabling Spell Checker, detects, whether the user has entered the correct spelling or wrong spelling.
Afterward with QNA maker, we go from FAQ to bot in a span of minutes. Text analytics API, in a simple manner it understands what a user wants. Coming to Bing web search API, we can get the best search results, with many web documents. Bing Speech API, this will convert the speech to text, comes back to understand the user Intent.
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